Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIA5060A Mapping and Delivery Guide
Plan and organise the international forwarding of freight by air transport

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIA5060A - Plan and organise the international forwarding of freight by air transport
Description This unit involves the skills and knowledge required to plan and organise international forwarding of freight by air transport (covering the importing, exporting and transiting of freight). This includes confirming customers' freight transport requirements; selecting routing for air freight transport; advising on and organising the packaging, packing, loading, stowage and storage of air freight; and completing freight forwarding calculations for air transport. It also includes assisting in the organisation of insurance for air freight transport; organising permits, authorisations etc.; liaising with the freight forwarding global network; tracking and tracing international cargo being forwarded by air transport; and completing documentation and records required for air freight transport. There are no specific licensing or certification requirements applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit was developed for persons involved in planning and organising the international forwarding of freight by air transport as part of advanced international freight forwarding functions.Typically these individuals must demonstrate the ability to work independently or as part of a team under direct and/or indirect supervision, perform detailed analyses, use discretion and judgement, and take responsibility for the quality of their outputs.All activities are carried out in accordance with relevant organisational policy and procedures, as well as national and global codes of practice and regulations applicable to international freight forwarding.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Select routing for air freight transport
  • Requirements for international air freight transport services are confirmed and clarified with the customer
  • Critical logistics aspects of the freight transport are determined, analysed and are taken into account in planning the freight forwarding solution(s)
  • Checks are made that all conventions for international air freight transport are fulfilled
  • Where the freight forwarding involves special transport services, advice is sought as required from experts or specialists in the area of the special cargo or dangerous goods concerned
  • Suitable routing for air freight transport is selected after consideration of the options available and analysis of the risks involved
  • Alternative routing options are identified for possible use in the event of contingencies
       
Element: Advise on and organise the packaging, packing, stowage and storage of freight for air transport
  • Suitable options are determined for the packaging, packing, stowage and storage of freight given the type of cargo, the mode of transport, the destination and the selected route(s)
  • Where applicable, container types suitable for air freight transport and appropriate for the freight are reviewed and appropriate options selected
  • The pricing of containers and other forms of freight packaging suitable for air freight transport is determined and advice provided to the customer
  • Advice is provided to the customer on the selection, loading and packing of suitable container types and other forms of freight packaging as applicable
  • Documentation required for the selected containers or other forms of packaging suitable for air freight transport is prepared as per standard procedures and regulatory requirements
  • Appropriate action is taken to organise and provide advice to the customer on the packaging, packing, stowage and storage of the freight for the planned forwarding project including the planning of the loading of the selected containers where applicable
       
Element: Complete freight forwarding calculations for air freight transport
  • Calculations required in the course of planning and organising the international forwarding of freight by air freight transport are completed accurately and with the available computational aids
       
Element: Assist in organising insurance for air freight transport
  • Risks involved in the planned air freight forwarding solution are identified and analysed
  • Transport and liability insurance requirements for the proposed forwarding solution are evaluated and considered
  • Assistance in selecting and organising appropriate insurance options is provided as per standard procedures and applicable regulatory requirements
       
Element: Organise permits, authorisations etc. needed for air freight transport
  • Documentation requirements are determined for the cargo, air transport and selected routing concerned, including permits, authorisations etc.
  • Documentation requirements are organised and processed as per standard procedures and applicable regulatory requirements
       
Element: Liaise with the freight forwarding global network
  • Appropriate liaison with agents, carriers and others in the global network and supply chain is undertaken to plan and organise the freight forwarding project
  • Appropriate information and communications systems and equipment are used when liaising with the freight forwarding global network as per standard operating procedures and regulatory requirements
       
Element: Track and trace international cargo being forwarded by air transport
  • International cargo being transported by air freight transport is tracked and traced during a freight forwarding project using the available systems and technology
  • Problems with the transit of freight identified during tracking activities are evaluated and appropriate action is initiated to address the problems as per standard procedures
  • Advice is provided to the customer on the progress of the international air freight transport project and any action taken to address unexpected contingencies
       
Element: Complete required documentation and records
  • Forms and documentation required for the planned freight forwarding project are completed as per standard operating procedures and applicable regulatory requirements
  • Data is retrieved from and entered into computer systems as per standard operating procedures and applicable regulatory requirements
  • Records of arrangements made and critical transactions are kept as per standard operating procedures and applicable regulatory requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

selecting routing for air freight transport

advising on and organising the packaging, packing, stowage and storage of freight for air transport

completing freight forwarding calculations for air freight transport

assisting in the organisation of insurance for air freight transport

organising permits, authorisations etc. needed for air freight transport

liaising with the freight forwarding global network when organising air freight transport

tracking and tracing international cargo being forwarded by air transport

completing documentation and records required for air freight transport

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Australian and international regulations and conventions applicable to the planning and organising of international freight forwarding by air transport (including the importing, exporting and transiting of goods)

Standard procedures, codes of practice and protocols for planning and organising international freight forwarding by air transport (including the importing, exporting and transiting of goods)

Relevant OH&S and environmental procedures and regulations

Principles of international trade and commerce

Principles and forms of air freight transport

Definitions, purpose and use of Incoterms and Combiterms

Types of aircraft - their applications, capacity and routes

Major air routes, services, conferences, airports and freight terminals as they apply to air freight transport

Airports, cargo handling and terminal equipment at major worldwide airports and freight terminals

Cargo types, consignments and consolidations

Aircraft containers and containerisation, including types, purposes, dimensions and specifications; loading principles and processes; load planning for containers

Processes for the chartering of aircraft - types of charter, terms and contracts

Sources of information and documentation needed when planning and organising international freight forwarding by air transport, including permits and authorisations

Principles and techniques of closed-loop communication in which checks are made to confirm that messages and responses being given or received are unambiguous and are correctly and clearly understood

Understanding of the principles of quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry

Typical problems that can occur when planning and organising international freight forwarding by air transport and related appropriate action that can be taken to prevent or solve them

Required skills:

Communicate effectively with others when planning and organising international freight forwarding by air transport, including unambiguous closed-loop communication in which checks are made to confirm that messages and responses are correctly and clearly understood (particularly in situations where communication is with a person for whom English is not the native language)

Read and interpret instructions, procedures, information and signs relevant to the planning and organising of international freight forwarding by air transport

Interpret and follow operational instructions and prioritise work

Complete documentation related to the planning and organising international freight forwarding by air transport including the use of calculators and data entry to a computer

Operate information and communication technology systems to required protocol

Perform required estimates and calculations of variables such as size, weight, distance, risk and costs when planning and organising international freight forwarding involving air transport

Work collaboratively with others when planning and organising international freight forwarding by air transport

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise when planning and organising international freight forwarding by air transport in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may occur when planning and organising international freight forwarding by air transport

Monitor work activities in terms of planned schedule and deadlines

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Mode of international freight transport is:

air transport

International freight forwarding includes services related to:

the importing of goods

the exporting of goods

the transiting of goods

Major aircraft types used for international freight transport may include but are not limited to:

Airbus A320

Airbus A321

Airbus A330

Airbus A340

Boeing B747

Boeing B757-200F

Boeing B767

Boeing B767-200

Boeing B767-300

Boeing B777

Boeing B777-200

Boeing B777-300

Pre-transport issues in the forwarding of freight by air transport may include:

confirmation that the cargo fulfils air cargo security requirements

adequacy of insurance

adequacy of packaging

planning of the packing and loading of cargo into aircraft containers

planning for security, proper stacking and stowage and handling in transit

planning for clearance, delivery and receival during transit and at destination

Requirements for work may include:

international freight forwarding codes of practice, protocols and procedures

regulations relevant to the international forwarding of freight by air transport

authorities and permits relevant to the international forwarding of freight by air transport

workplace standard operating procedures

information and communications technology and related systems

global time zones and hours of operation

Parameters of air freight transport services relevant to customer requirements may include:

standard operating procedures for forwarding of various types of international freight by air

type of air transport modes

air transport routing

various consignment methods for air transport

packaging, packing, stowage and storage options for air transport, including air freight containerisation or use of unit load devices

relevant legislative requirements

required import/export documentation, labelling and requirements

transport security checks

insurance requirements

service costs

contract arrangements

payment requirements and procedures

fiduciary and legal responsibilities of either party

Types of aircraft containers or unit load devices (ULDs) may include but are not limited to:

LD1 Half Size Lower Deck (Accepted by B767, B747)

LD2 Half Size Lower Deck (Accepted by B767-200, B767-300)

LD3 Half Size Lower Deck (Accepted by A330, A340, B757-200F, B767, B777, B747)

LD3-45 Lower Deck (Accepted by A320, A321)

LD3-45 Wing Pallet With Net (Accepted by A320, A321)

LD7 Lower Pallet With Net (Accepted by A330, A340, B767-200, B767-300, B777-200, B777-300, B747)

LD8 Full Width Lower Deck (Accepted by B767-200, B767-300)

LD9 Full Size Lower Deck (Accepted by A330, A340, B767-200, B767-300, B777-200, B777-300, B747)

LD29 Full Width Lower Deck (Accepted by B767-200, B767-300, B747)

M1 Main Deck Pallet With Net (Accepted by B747)

96" Lower Deck Pallet With Net (Accepted by A330, A340, B767-200, B767-300, B777-200, B777-300, B747)

Types of packages used for storing and protecting cargo during transit may include:

bags and cartons

thermal cartons with gel-ice

cases

drums

pallets

pallecons and other devices for carrying bulk liquids, pastes and powders

Communications systems may involve:

face-to-face conversation

telephone including fixed, mobile and IP phones

fax

email

electronic data transfer of information (EDI)

mail

Consultative processes may involve:

customers

international and domestic agents and suppliers

airline representatives

other employees and supervisors

relevant regulatory authorities and institutions

management

freight forwarding specialists

other professional or technical staff

Sources of information required to perform international freight forwarding functions may include:

websites of key international and Australian organisations such as FIATA, IMO, ICAO, IATA, CASA, AMSA, Australian Customs and Border Protection Service, AQIS, government agencies responsible for transport security etc.

key reference publications such as Incoterms, FIATA forms and documents, ICC publications, and other manuals, texts and handbooks on freight forwarding, international trade and related topics etc.

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include but are not limited to:

Australian and international conventions, codes of practice and regulations relevant to the international transfer of freight

summaries and definitions of Incoterms and Combiterms

customers' instructions and transport requirements

workplace standard operating procedures and policies

operations manuals, job specifications and procedures and induction documentation

standard FIATA forms and documentation such as:

a Negotiable Multimodal Transport Bill of Lading (FB/L)

a Non-negotiable Multimodal Transport Waybill (FWB)

a Forwarders Certificate of Receipt (FCR)

a Forwarders Certificate of Transport (FCT)

a Forwarders Warehouse Receipt (FWR)

a Forwarders Forwarding Instructions (FFI)

a Shippers Declaration for the Transport of Dangerous Goods (SDT)

a Shippers Intermodal Weight Certification (SIWC)

an Original Bill of Lading (OB/L)

a Master Air Waybill (MAWB)

a House Bill of Lading (HBL)

a House Air Waybill (HAWB)

Multimodal Transport Bill of Lading (MTB/L)

cargo manifests

pre-advice and pre-alert documents

operations manuals, job specifications and procedures and induction documentation

Australian and international standards, criteria and certification requirements

data obtained through communications technology equipment and oral, aural or signed communications

freight forwarder company's quality assurance standards and procedures

emergency procedures

Applicable regulations and legislation may include:

Australian and international regulations, conventions and codes of practice for the international forwarding of freight

relevant regulations for the import and export of cargo

Australian and international standards and certification requirements

relevant regulations pertaining to international trading and financial transactions

relevant Australian and international transport security and safety legislation

relevant Australian and international environmental protection legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Requirements for international air freight transport services are confirmed and clarified with the customer 
Critical logistics aspects of the freight transport are determined, analysed and are taken into account in planning the freight forwarding solution(s) 
Checks are made that all conventions for international air freight transport are fulfilled 
Where the freight forwarding involves special transport services, advice is sought as required from experts or specialists in the area of the special cargo or dangerous goods concerned 
Suitable routing for air freight transport is selected after consideration of the options available and analysis of the risks involved 
Alternative routing options are identified for possible use in the event of contingencies 
Suitable options are determined for the packaging, packing, stowage and storage of freight given the type of cargo, the mode of transport, the destination and the selected route(s) 
Where applicable, container types suitable for air freight transport and appropriate for the freight are reviewed and appropriate options selected 
The pricing of containers and other forms of freight packaging suitable for air freight transport is determined and advice provided to the customer 
Advice is provided to the customer on the selection, loading and packing of suitable container types and other forms of freight packaging as applicable 
Documentation required for the selected containers or other forms of packaging suitable for air freight transport is prepared as per standard procedures and regulatory requirements 
Appropriate action is taken to organise and provide advice to the customer on the packaging, packing, stowage and storage of the freight for the planned forwarding project including the planning of the loading of the selected containers where applicable 
Calculations required in the course of planning and organising the international forwarding of freight by air freight transport are completed accurately and with the available computational aids 
Risks involved in the planned air freight forwarding solution are identified and analysed 
Transport and liability insurance requirements for the proposed forwarding solution are evaluated and considered 
Assistance in selecting and organising appropriate insurance options is provided as per standard procedures and applicable regulatory requirements 
Documentation requirements are determined for the cargo, air transport and selected routing concerned, including permits, authorisations etc. 
Documentation requirements are organised and processed as per standard procedures and applicable regulatory requirements 
Appropriate liaison with agents, carriers and others in the global network and supply chain is undertaken to plan and organise the freight forwarding project 
Appropriate information and communications systems and equipment are used when liaising with the freight forwarding global network as per standard operating procedures and regulatory requirements 
International cargo being transported by air freight transport is tracked and traced during a freight forwarding project using the available systems and technology 
Problems with the transit of freight identified during tracking activities are evaluated and appropriate action is initiated to address the problems as per standard procedures 
Advice is provided to the customer on the progress of the international air freight transport project and any action taken to address unexpected contingencies 
Forms and documentation required for the planned freight forwarding project are completed as per standard operating procedures and applicable regulatory requirements 
Data is retrieved from and entered into computer systems as per standard operating procedures and applicable regulatory requirements 
Records of arrangements made and critical transactions are kept as per standard operating procedures and applicable regulatory requirements 

Forms

Assessment Cover Sheet

TLIA5060A - Plan and organise the international forwarding of freight by air transport
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Assessment Record Sheet

TLIA5060A - Plan and organise the international forwarding of freight by air transport

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Assessment task 1: [title] Result: Competent Not yet competent

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